Firetrust Support Forums

Brand new MWP 7.12.25 installation.

In Settings, when I click Import Accounts it says "Detecting existing email accounts ..." for a few seconds and then says "0 email accounts detected by MailWasher."

Any ideas what's wrong?

Thanks,

David

Yes, you are right . . . MailWasher has never succeeded in importing the accounts from my e-mail client — The Bat! Professional, either.

Had always attributed the reason to my e-mail client being encrypted & hence never gave it a thought — BTW, is your Thunderbird password-protected . . . from being accessed at its startup (just curious.)

TrustFire wrote: ↑

Fri Apr 07, 2023 2:16 am

<snip>
BTW, is your Thunderbird password-protected . . . from being accessed at its startup (just curious.)

No it is not.

Thanks, we'll need to take a look at it. New versions of Thunderbird sometimes break the importer.