Firetrust Support Forums

I'm trying to restore mail items but on pressing the "Recycle Bin" and then the "Restore" tab I get an error generated telling me "Database Corrupted". Any ideas?

Backup your Friends List and Blacklist to a plain-text file:—

1. (Navigate to) Settings >> Spam Tools >> Friends List >> (copy each entry . . . one-by-one.)
2. (Navigate to) Settings >> Spam Tools >> Blacklist >> (copy each entry . . . one-by-one.)

For insurance — backup your MailWasher data using the following procedure:—

1. (Navigate to) Help >> User Files...
2. Close MailWasher and ensure that it is not hidden behind the SysTray Notification Area (or, running as a background process.)
3. Copy all the contents from the User Files... directory to a secure location.
4. Double-click the Cache folder to delete MWP.db3

Run MailWasher . . . it will recreate the deleted MWP.db3 — but, you would have lost your Friends List and Blacklist (just import them back into MailWasher from your plain-text backup.)

If your Corrupt Database issue is not resolved by the above procedure, you can go back to your original state by closing MailWasher {and terminating all (MailWasher) background processes} . . . then, copying the MailWasher data back to its original directory.