Registration

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
Vimto
Mystified Moa
Posts: 7
Joined: Sun Oct 31, 2010 1:24 am

Registration

Thu May 04, 2023 6:33 am

Hi

I loaded up my computer earlier and Mailwasher has said that my registration ended last year in July 2022 and was 219 days overdue yet when I checked firetrust.com it said that it's not due to renew until july 15th 2023

I renewed my subscription while i was there and the website said that I am now subscribed until 15th July 2024 yet mailwasher has still not registered my account after an hour of waiting.

I've restarted mailwasher, restarted my computer, clicked on register and it still shows that i am subscribed until 2024 yet will still not activate

I've tried emailing support: support@firetrust.com but the email just bounced back.

Can anyone help please
gingbat
Least Evil Firetrust Employee
Posts: 1009
Joined: Mon Jul 28, 2008 4:04 pm

Re: Registration

Thu May 04, 2023 7:13 am

Yes, got your email and just replied thanks, seems we have a issue with our registration server, we're working on this now, I'll let you know as soon as it's resolved....
gingbat
Least Evil Firetrust Employee
Posts: 1009
Joined: Mon Jul 28, 2008 4:04 pm

Re: Registration

Thu May 04, 2023 9:50 am

OK, problem is now resolved, any further problems, please let me know.

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