Firetrust Support Forums

Hi all, had an update to MW pro come in today and now the prog will not check mail and neither will it wash. What has gone wrong please.

Please check your settings for this account within MWPro under, Settings>>Accounts, click your email account then click the "Incoming" tab.

Ensure you have the correct POP3/IMAP server and username entered there, and re-type your password in case it was corrupted somehow.

NOTE: you can get settings for most ISP's (not personal domains) here: http://www.emailsettings.email/


If this fails, can we please have some logs as per below directions:

- Use MWPro until you get the problem,
- Click Help>>Send Support Logs.
- Write a note referring to this post (copy/paste the link from the address bar in your web browser)
- Click "Send Logs"

Then, reply to this to let me know the logs have been sent in case they do not arrive for any reason...

All sorted now thank you, I just have to get Thunderbird to talk to gmail.