Crashing after start-up. At Evaluating messaage 1 of 110.

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
fixit9660
Rattled Rabbit
Location: Devon, U.K.
Posts: 4
Joined: Tue Sep 21, 2010 7:21 am

Crashing after start-up. At Evaluating messaage 1 of 110.

Sat Sep 02, 2023 9:18 pm

I upgraded MW to the latest version a few days ago and it's been working fine since then. This morning I run it and it gets as far as "Evaluating message 1 of 110" and then crashes with the message "Mailwasher Pro has stopped working. A problem caused the program to stop working correctly. Please Close the program." When I click on the "Click the program" box it shuts down apparently cleanly.
I don't know how to get any forensic data from this to post.

Can some help please?

I'm running Windows 7 Pro 64 Bit fully patched.
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johnnysaint
Travelling Tuatara
Posts: 31
Joined: Wed Sep 17, 2008 9:49 am

Re: Crashing after start-up. At Evaluating messaage 1 of 110.

Sat Sep 02, 2023 11:33 pm

Same here on Windows 11.
OssianF
Rattled Rabbit
Posts: 3
Joined: Sun Jul 23, 2023 10:21 pm

Re: Crashing after start-up. At Evaluating messaage 1 of 110.

Sun Sep 03, 2023 12:25 am

Same for me on Windows 11. Have sent FireTrust the error from logbook. Waiting for a solution.
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: Crashing after start-up. At Evaluating messaage 1 of 110.

Sun Sep 03, 2023 5:56 am

Please try what's recommended here:

viewtopic.php?f=50&t=58383#p167431

Should sort the issue ......
johnnysaint
Travelling Tuatara
Posts: 31
Joined: Wed Sep 17, 2008 9:49 am

Re: Crashing after start-up. At Evaluating messaage 1 of 110.

Sun Sep 03, 2023 11:13 pm

Working this morning without me trying the suggested "fix".
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: Crashing after start-up. At Evaluating messaage 1 of 110.

Mon Sep 04, 2023 7:32 am

Yes, all sorted now, taking steps to ensure it cannot re-occur too.... :)

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