Firetrust Support Forums

Hello,
Mailwasher 7.12.173

I have 4 Outlook.com accounts (Live, hotmail, msn).
On 1 @live account I get this message every time I check. I followed the instructions.
On the other hand, I have configured an application password but we cannot put it in Mailwasher.
Thank you for your answers.
Sincerely,

Translate FR/English by Google.

I now have errors on the accounts.
Forced to disable account sync.
Sorry, I did not open the subject below which deals with the same request because I had seen the August dtae.

I'm not reconfiguring, I'm waiting for you to modify.

To test I deleted an account and doing it again nothing works, I always come back to the request to connect to my account.

I'm giving up !

There's Aide française here viewforum.php?f=37 if that helps.

And I think that this problem with Microsoft accounts is a known problem. We're just testing a new version that solves problems like this, so if you wait a few days, there will probably be a version that works.

Ataraxy

Thank you for your answer.
I'll wait for Firetrust to fix the problem.
I'm used to it because I've been using Mailwasher since the beginning.

Yep, getting very close to release now, hopefully in a week or 2...! you are however welcome to email support at firetrust dot com for a link to the beta if you would like to give it a try now...

Hello,

For information, on 1 PC I have version 7.12.125 and I was able to set the application passwords and everything works!
I didn't get the images above, I just put the application password.

FR:
Pour information, sur 1 PC j'ai la version 7.12.125 et j'ai pu mettre les mots de passe d'application et tout marche !
Je n'ai pas eu les images ci-dessus, j'ai juste mis le mot de passe d'application.

@+

Hello,

I installed the beta version 7.12.178.

I had to do it several times with 2 accounts and it works.
There are still 2 PCs to configure

Many thanks!

Hello,

beta version 7.12.178. Good version for me.

For information, on my desktop PC, everything went well. In 10' was done
Maybe because it is much more powerful than the laptop.

Many thanks!

Great. good to hear all went well in the end, and thanks for letting us know!

gingbat wrote: ↑

Tue Sep 12, 2023 12:41 pm

Yep, getting very close to release now, hopefully in a week or 2...! you are however welcome to email support at firetrust dot com for a link to the beta if you would like to give it a try now...

Hello,

It's okay to keep informed and it can help other members.
At the same time I was with email support

Thanks for following

Good day!

Hello,

False joy

On my 2 WLive addresses, I noticed that I had lost the list of folders in IMAP.
Unable to update.
I redid the account configuration and it was impossible. I keep accepting the access authorization to Mailwasher and it doesn't always work because if I close Mailwasher, when I open it, acceptance is requested again.
Nothing is held back.
I've done it 12 times.

THANKS

OK, in that case, can I please have some logs as per below directions:

- Use MWPro until you get the problem,
- Click Help>>Send Support Logs.
- Write a note referring to this post (copy/paste the link from the address bar in your web browser)
- Click "Send Logs"

Then, reply to this to let me know the logs have been sent in case they do not arrive for any reason...

Hello,

With beta version 7.12.181, the problem is resolved with the 2 addresses [at]live.fr

Thank you for the speed of support.

PC Laptop : OK
PC Desktop : OK

Sincerely