Firetrust Support Forums

All of a sudden mailwasher runs into unknown errors checking all my emails. 7.12.173
Webmail and Mailbird seem to check my mail just fine.

Description: An unknown error has occurred. MailWasher is unable to determine the cause of this error.

Diagnosis: <EVENT><NAME>MWPEXCEPTION</NAME><ID>6a7f574127477016562dfaca85abfd33</ID><DT>2023-11-12 06:17:51</DT><MWPEXCEPTION><UID>Exception a5d1cf3d25311a26c64d7c098c4385a3</UID><AID>Acct1046755611</AID><SOURCE>MWPfetch::FetchThread()</SOURCE><MESSAGE>StdException - Unknown exception</MESSAGE><ADDXML></ADDXML></MWPEXCEPTION><ORDINAL>0</ORDINAL></EVENT>

Had exactly the same problem so uninstalled that version and downloaded 125 re-installed and it's working without creating errors. Might be worth trying that.

same problem here - I started getting error messages this morning, Sunday Nov 12, 2023. before I go to reinstall option. Has there been information on why/what is causing this problem from mailwasher/FireTrust.

See: viewtopic.php?f=16&t=58538

Issue resolved, please see:
viewtopic.php?f=16&t=58538&p=168432#p168432

Thanks!

The update fixed the logins for my emails, including the Eudora logins which weren't working. Thank you support team!