Starts, but won't check for mail
- jorigo
- Mystified Moa
Post
Starts, but won't check for mail
After a couple of crashes on my new pc, MailWasher Pro now opens, but won't check for mail. The Event Log reports an error:
- jorigo
- Mystified Moa
Post
Re: Starts, but won't check for mail
It reports this error: Description: An unknown error has occurred. MailWasher is unable to determine the cause of this error.
Diagnosis: <EVENT><NAME>MWPEXCEPTION</NAME><ID>908c5c7ba7bb54e1a8401fcebfb8a403</ID><DT>2023-11-13 10:29:16</DT><MWPEXCEPTION><UID>Exception a5d1cf3d25311a26c64d7c098c4385a3</UID><AID>Acct-1943305271</AID><SOURCE>MWPfetch::FetchThread()</SOURCE><MESSAGE>StdException - Unknown exception</MESSAGE><ADDXML></ADDXML></MWPEXCEPTION><ORDINAL>0</ORDINAL></EVENT>
Diagnosis: <EVENT><NAME>MWPEXCEPTION</NAME><ID>908c5c7ba7bb54e1a8401fcebfb8a403</ID><DT>2023-11-13 10:29:16</DT><MWPEXCEPTION><UID>Exception a5d1cf3d25311a26c64d7c098c4385a3</UID><AID>Acct-1943305271</AID><SOURCE>MWPfetch::FetchThread()</SOURCE><MESSAGE>StdException - Unknown exception</MESSAGE><ADDXML></ADDXML></MWPEXCEPTION><ORDINAL>0</ORDINAL></EVENT>
- jorigo
- Mystified Moa
Post
Re: Starts, but won't check for mail
I've tried an reinstall (keeping my configuration), but that didn't help.
-
Digerati
- Retired Microsoft MVP
- Location: Nebraska, USA
Post 
Bill (AFE7Ret)
Freedom is NOT Free!
Windows and Devices for IT, 2007 - 2018
Heat is the bane of all electronics!
─────────────────────
Re: Starts, but won't check for mail
Bill (AFE7Ret) Freedom is NOT Free!
Windows and Devices for IT, 2007 - 2018Heat is the bane of all electronics!
─────────────────────
- gingbat
- Least Evil Firetrust Employee
- jorigo
- Mystified Moa
Post
Re: Starts, but won't check for mail
Updating to version 7.12.188 fixed the problem - MailWasher is working again. 