Firetrust Support Forums

For the past 2 days, I keep getting “Unknown error” when trying to retrieve mail from all 3 of my accounts. When I tried to send a report log, I got “Error sending report log”. Any ideas on how to resolve this issue?

Diagnosis: <EVENT><NAME>MWPEXCEPTION</NAME><ID>e564e702e0c081cf65e1712f9843ee73</ID><DT>2023-11-13 10:30:54</DT><MWPEXCEPTION><UID>Exception a5d1cf3d25311a26c64d7c098c4385a3</UID><AID>Acct1042700747</AID><SOURCE>MWPfetch::FetchThread()</SOURCE><MESSAGE>StdException - Unknown exception</MESSAGE><ADDXML></ADDXML></MWPEXCEPTION><ORDINAL>3</ORDINAL></EVENT>

Yeah, there are dozens of threads on this. It is best to check to see if there are already open threads on problems before starting a new thread on the same subject.

See: viewtopic.php?f=16&t=58538