Firetrust Support Forums

Hello:

Suddenly, a few days ago, MailWasher started showing a window with something like "Learn How to Use MW" at computer startup. Does anyone know what that is all about and how to get rid of it?

Thanks,

Hans L

Yes, 'usually' you just uncheck the "show on startup" checkbox at the top L/H side of that window to stop it re-appearing?

If not, try clicking "show on startup" under View>>Tutorial video and click save.

Then click File>>Exit to close MWpro.

Re-open it, uncheck and then uncheck, "show on startup" again, click File>>Exit to close MWPro again.

Restart it and see if that works...?

If still no, exit MWpro, right click on the MWPro shortcut and click "Run as Administrator" repeat the above.

Restart MWPro and see how that goes....?