Firetrust Support Forums

Using Mailwasher Pro 7.12.188. My registration ended on Jan 10th. I thought I would let it expire and renew when a later version is released. It appears once the registration expires the ability to Wash Mail goes away. I had kinda assumed with an expired registration you just wouldn't be able to Upgrade. So now you're telling me I have to have a current registration for Washing mail to work? I certainly hope this is not the case.

Yes, that is correct sorry, options are to either renew your current key with another annual fee subscription, purchase a lifetime subscription when you renew, OR, uninstall the Pro version and move to MW Free, however that would mean only one email account setup and no recycle bin...

If firetrust had it so annual subscriptions never expired, no one would renew and firetrust would be out of business, however some users (me included) don't like subscriptions so hence the lifetime option....

Well if that's the case you've now got one less subscriber and user. I guess you're not buying anything but leasing usage.

Sorry to hear that, however not exactly sure why you are surprised about this, as when you purchased the license options were for 1 2 or 3 years or lifetime, however thanks for the feedback all the same....