Firetrust Support Forums

Hello,
I want to restore an email, but I get an unknown error:

Diagnosis: <EVENT><NAME>MWPEXCEPTION</NAME><ID>88c54bef2a3d95b13eca66706948da57</ID><DT>2010-08-03 18:14:40</DT><MWPEXCEPTION><UID>Exception 472d2130bcca0dbcccba2b2fad548444</UID><AID>*</AID><SOURCE>MWP_SMTP::SendEmail</SOURCE><MESSAGE>StdException - SMTP failed to que message</MESSAGE><ADDXML><TYPE>SMTPSENDLIST</TYPE><HOST>smtp.isp.com</HOST><PORT>25</PORT><ACCOUNT_TEXT>Restore</ACCOUNT_TEXT><ACCOUNT>*</ACCOUNT><USER></USER><LOGINTYPE>10</LOGINTYPE><SSLMODE>0</SSLMODE><TO></TO><ORIGINAL_FROM>"xxxxxx xxxxxxx" <[email protected]></ORIGINAL_FROM><MAIL_TO>"xxxxxx xxxxxxx" <[email protected]></MAIL_TO></ADDXML></MWPEXCEPTION><ORDINAL>0</ORDINAL></EVENT>

I don`t have a problem in 6.5.3. How to solve this error?

Thanks in advance!

Yes, if your settings are correct under the Outgoing tab for the account you are restoring from, likely it's due to a current issue in MWPro, we have resolved it in the latest beta so If you email support at firetrust dot com we can send you a copy to try if you wish....