Wash button greyed out
- hansi
- Travelling Tuatara
Post
Wash button greyed out
After it has downloaded mail, the Wash icon stays greyed out. Does this only work after you have purchased the product?
- anniebrion
- βeta Tester
- Contact:
- Location: Milkyway, Sol, Earth, UK, London
Post
Re: Wash button greyed out
Has it finished fetching? Does the status in the bottom left say Idle.
Annie.......... PC details
Mailwasher Pro βeta [v 7.12.39]
Mailwasher Pro βeta [v 7.12.39]
- hansi
- Travelling Tuatara
Post
Re: Wash button greyed out
No it says Stop. And I still can't get rid of the "Not to me" Status
- anniebrion
- βeta Tester
- Contact:
- Location: Milkyway, Sol, Earth, UK, London
Post
Re: Wash button greyed out
It look like the fetch has has a problem Send the logs to rusticdog with a like to this thread and beta as the ticket number.
The exit MWP and restart it.
BTW, If the triangle tab is flashing this also indicates a problem and the log might give you some insight.
The exit MWP and restart it.
BTW, If the triangle tab is flashing this also indicates a problem and the log might give you some insight.
Annie.......... PC details
Mailwasher Pro βeta [v 7.12.39]
Mailwasher Pro βeta [v 7.12.39]
- hansi
- Travelling Tuatara
- anniebrion
- βeta Tester
- Contact:
- Location: Milkyway, Sol, Earth, UK, London
Post
Re: Wash button greyed out
In the Help menu click "Send Support Logs"
Note: The circled account will differ on your system.
The fill in the boxes: Click the "Send Logs" button.Note: The circled account will differ on your system.
Annie.......... PC details
Mailwasher Pro βeta [v 7.12.39]
Mailwasher Pro βeta [v 7.12.39]
- stan_qaz
- Omniscient Kiwi
- Location: Gilbert, Arizona
Post
Re: Wash button greyed out
Not to me status, do you have a filter by that name? Try turning it off and checking your mail, it may have a coding error in one of the rules.
If that fixes it try posting the filter that is causing the problem and someone may have a sugggested fix.
If that fixes it try posting the filter that is causing the problem and someone may have a sugggested fix.
- hansi
- Travelling Tuatara
Post
Re: Wash button greyed out
There is a filter called "Not to me" in which I have put my email address. When I receive mails through MW, one of the headings is "Status". It is under this heading that "not to me" appears every time. Is this filter necessary?
- stan_qaz
- Omniscient Kiwi
- Location: Gilbert, Arizona
Post
Re: Wash button greyed out
All filters are optional but they can be handy for classifying messages.
If you turn it off and things improve it just means you have a typo or other minor issue with the filter. If you post what you have in it someone should be able to help you get it working.
If you turn it off and things improve it just means you have a typo or other minor issue with the filter. If you post what you have in it someone should be able to help you get it working.