Friend/Good show as undetermined in Viewer

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
genegold
Guardian Gecko
Posts: 398
Joined: Thu Nov 13, 2008 2:55 pm

Friend/Good show as undetermined in Viewer

Sat Jul 17, 2010 6:25 am

1.0.4. I've seen a couple of emails today whose status shows as Friend or Good up top, but are Undetermined in the Viewer. What's causing that?
User avatar
stan_qaz
Omniscient Kiwi
Location: Gilbert, Arizona
Posts: 8671
Joined: Fri Jul 25, 2008 5:13 am

Re: Friend/Good show as undetermined in Viewer

Sat Jul 17, 2010 7:28 am

What were the point totals? Which tools assigned points and how many?

Even if a message is from your friend's address MW will still evaluate it and if it has other areas where it looks to be spammy it will classify it based on the score. This is a new feature and is intended to help combat the flood of spam that is being generated by botnets and the like that often spoofs a friend's address onto a spam.

That said the preview and overall evaluation should match. if it happens again could you post a screenshot (save as a JPG file) that shows the tools and preview.

Return to “MailWasher Pro 7”