MWP 7.15.5 not retrieving emails from Yahoo accounts

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
groundtrooper
Rattled Rabbit
Posts: 2
Joined: Sat May 18, 2024 2:47 pm

MWP 7.15.5 not retrieving emails from Yahoo accounts

Sun Sep 15, 2024 12:52 pm

After Cox dropping their email service and migrating our accounts to Yahoo it took some work to get them to work with MWP7 we finally got them working.

Sometime in the past 3 weeks MWP 7.15.5 cannot fetch emails from Yahoo.
There are no errors thrown, just endless attempts to fetch emails with no success.

Is anyone else experiencing this issue. I searched recent posts and didn't see anything with this subject so it might just be me.

Any suggestions?

Thanks

Richard Grounds
gingbat
Least Evil Firetrust Employee
Posts: 1785
Joined: Mon Jul 28, 2008 4:04 pm

Re: MWP 7.15.5 not retrieving emails from Yahoo accounts

Sun Sep 15, 2024 2:19 pm

Not seen any other reports of this as yet, however I'd try the below first....

Please delete the problem email account first:

Settings>>Accounts, click the account>>Remove Account.
Click File>>Exit to close MWpro, then re-open it.

Then setup the account/s again:

In Mailwasher Pro click, Settings>>Accounts>>Add Email Account, type any name for this account you like, enter your email address and click Save.
Click the Incoming tab and click "Sign in with Yahoo", follow the prompts and you'll be asked for permission to allow MW access to the account, ensure you agree to this.
If it shows successful, click Save again on the outgoing tab, refresh folders on the IMAP tab (IF asked) and you are all set.

If incoming does not populate with the correct Yahoo data, ensure it looks like what's showing here:
viewtopic.php?f=13&t=65558&p=177551#p177551
groundtrooper
Rattled Rabbit
Posts: 2
Joined: Sat May 18, 2024 2:47 pm

Re: MWP 7.15.5 not retrieving emails from Yahoo accounts

Tue Sep 17, 2024 8:21 am

Deleting and recreating the accounts solved the problem. Thanks. I wanted that to be the last resort but either way it solved the problem.

Thank you.
gingbat
Least Evil Firetrust Employee
Posts: 1785
Joined: Mon Jul 28, 2008 4:04 pm

Re: MWP 7.15.5 not retrieving emails from Yahoo accounts

Tue Sep 17, 2024 9:49 am

Yes, although it sounds drastic, it's often the easiest fix, as it does not effect anything else in MW eg learning, friends/black lists or filters..

Good to hear it helped! :)

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