Firetrust Support Forums

Hi,
I made this comment a while back but I think my email address was/is corrupt, so I am trying again.

I got a present from my family of a new Lenovo PC, with Windows 11. I have had some issues with moving apps over but, I think MW 7 seemed to work. However, whenever I start it the screen resolution drops down so that the screen size is very much reduced.

I connected to Lenovo to see whether it was a known issue, but the (very helpful individual) I dealt with said it was due to the fact that MW loaded a piece of software at startup which only seemed to support a very small screen resolution. That seems to be true as it happens whenever I run MW on the Windows 11 PC. I am writing this on the 'old' Windows 10 PC, because MW doesn't transfer mu login to the Forums.....but the MW on here loads without any issues.

Could it be that MW on Windows 11 is acting like that? Any experiences??


Barry

Hi Barry,
Yes, I remember this, Yes, sounds like you have either the MWpro .exe file itself, or a short cut to it set to run in 640 x 480 screen resolution...? just uncheck it if so.

Right click any MWPro shortcut you use (AND the Mailwasherpro.exe) file and check on that as per below screenshot...?