Page 1 of 1

Mailwashe shows only one inbox

Posted: Mon Dec 16, 2024 6:06 am
by Merel
I'ml using Microsoft 365 Outlook as mailcliënt.

I have 4 accounts on this ckiënt
1 local provider [email protected]
2 accounts @hotmail.com
1 gmail account

Mailwasher Pro shows only incoming messages in the inbox of [email protected]

In other words: altough I have new incoming messages in 4 inboxes, only the messages from telenet.be are shown

Thx for help

Re: Mailwashe shows only one inbox

Posted: Mon Dec 16, 2024 9:19 am
by gingbat
Yes, first ensure you are using the latest 7.15.19 version, if not update from here: https://www.firetrust.com/products/mail ... o/download

Then, checkout the 2 below posts for hotmail and gmail setup...

Gmail:
viewtopic.php?f=50&t=64582

Microsoft's modern authentication (OAUTH):
viewtopic.php?f=50&t=64995#p176783

Re: Mailwashe shows only one inbox

Posted: Sat Jan 18, 2025 5:54 am
by Merel
Unfortunetly I can't get the OAUTH authentication. Those two posts did not help.
I need more detailed instructions.
Thank you

Re: Mailwashe shows only one inbox

Posted: Sat Jan 18, 2025 5:55 am
by Merel
Unfortunetly I can't get the OAUTH authentication. Those two posts did not help.
I need more detailed instructions.
Thank you

Re: Mailwashe shows only one inbox

Posted: Sun Mar 02, 2025 5:25 am
by Merel
The problem is still not solved.
As I explained before, Mailwasher Pro shows only incoming messages of one injbox.
My mailcliënt is Outlook 365 and there are more email accounts. I would appreciate more help.

Re: Mailwashe shows only one inbox

Posted: Sun Mar 02, 2025 10:02 am
by gingbat
Yes, OAUTH only shows in the later MWPro versions, if you have installed version 7.15.20, click the button in the incoming tab for the problem account under "This server requires a secure connection (SSL)" to find it....?

Re: Mailwasher shows only one inbox

Posted: Fri Apr 18, 2025 3:33 am
by Merel
I'm using version 7.15.33. This is the latest version.

I have requested a ticket for personal help

Note: This forum is the worst I ever encountered !

Re: Mailwashe shows only one inbox

Posted: Fri Apr 18, 2025 4:13 am
by garioch7
@Merel,
Note: This forum is the worst I ever encountered !
I would respectfully disagree with that assessment. Moreover, you have provided no reasons for your conclusion.

From what I have seen in this topic @gingbat, who works for Firetrust, has responded to your emails, as he does to all emails posted here that merit his attention. He posts promptly, weekends included. I have had Support Tickets opened as well, and again, I received excellent and timely support.

I understand that you would be frustrated when the program does not work as you want, but comments such as your final comment, quoted above, are hardly going to make the knowledgeable people here want to help you.

Personally, I think you should reconsider that comment and apologize.

Just my two cents. I don't work for Firetrust or have any other affiliation, discounts, or anything else: I am just a satisfied user with a lifetime license.

Have a great day.

Respectfully submitted,
Phil

Re: Mailwashe shows only one inbox

Posted: Fri Apr 18, 2025 7:23 am
by gingbat
Yep, I agree with garioch7, users here don't general work for Firetrust and are simply just trying to help, in addition, the program has changed a lot since your original post, see this for new gmail account setup details for the latest 7.15.33 version....

viewtopic.php?f=50&t=71020