MW Pro Log in problems

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
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fair dinkum
Rattled Rabbit
Location: Australia
Posts: 2
Joined: Thu Mar 04, 2010 6:58 pm

MW Pro Log in problems

Wed Aug 04, 2010 2:03 am

The new Mailwasher worked good at first but now I have been having problems with it logging in to my account. Takes forever sometimes to log in, especially if there appears to be quite a number or emails.
I've got that frustrated with it on this issue that I've reverted to an old MW Pro 6.5.3. which I don't have a problem with.

Saying all that, I am a big supporter of MW having used it for well over six years so I hope this problem can be fixed. Any advice welcome.

Cheers,
Peter
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Dusty
Travelling Tuatara
Posts: 53
Joined: Sun Oct 05, 2008 2:02 am

Re: MW Pro Log in problems

Wed Aug 04, 2010 2:15 am

Just out of curiosity what ISP server do you use..
Spin black vinyl~Then smoke a fatty

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ru
rusticdog

Re: MW Pro Log in problems

Wed Aug 04, 2010 2:26 am

Send me the support logs and I'll take a look. Under Help >> Send Support Logs >> enter chris as the Ticket Number >> Send Logs...
User avatar
fair dinkum
Rattled Rabbit
Location: Australia
Posts: 2
Joined: Thu Mar 04, 2010 6:58 pm

Re: MW Pro Log in problems

Wed Aug 04, 2010 1:41 pm

Dusty wrote:Just out of curiosity what ISP server do you use..
Iinet.
rusticdog wrote:Send me the support logs and I'll take a look. Under Help >> Send Support Logs >> enter chris as the Ticket Number >> Send Logs...
Logs have been sent Chris.
ru
rusticdog

Re: MW Pro Log in problems

Wed Aug 04, 2010 6:09 pm

I didn't see them arrive....at least I didn't recognise any.....can you go int Help >> User Files >> and forward me the autosupport.eml file to [email protected]


Thanks

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