Firetrust Support Forums

Hello,

On "good" or "whitlised" messages , the sound notification is mostly not working.
Any idea ???? .... Yes my Windows sound configuration is ok ;-)

Hi Berny


Does the system tray icon blink/alter correctly when you have new mail ?

rusticdog wrote:Does the system tray icon blink/alter correctly when you have new mail ?

Hello Rusticdog

Thank you for taking up this Topic.
I think that in the meantime i found what's going on.
The sound notification works only when MW 2011 is minimized in the systray.
Yes the icon is always blinking on new good messages.

In fact i am woking with 2 screens/users , and MW stays mostly open in the screen on my right side.
It would be nice if you could change this in the next version (or add an option ...).

Best regards

Berny +++

Hello,

Is there any way to configure this via the registry or a hidden option ?

Hi Berny

No there's no option for this, the only times MailWasher won't play the sound is when it's the active program. Being on another monitor should be fine so long as it doesn't have focus.

If my suggestion got more than 12 votes it might get done sooner...

http://www.firetrust.com/en/products/ma ... -is-active