Firetrust Support Forums

I have just upgraded to MailWasher Pro 2010. Everything has installed OK however I have found that SPAM is not automatically recognised as it was in the previous editions. The past version would highlight in red what it assessed as SPAM. This version just imports all the messages & they stay white until I clik the thumbs up or down.

I presume I have not set something correctly & would appreciate some advice as I am not too happy at having to click the thumbs down on the hundreds of SPAM messages that I receive each day.

Thanks in advance
geeaygee

It has to learn - same as the previous version 6.5. It is a brand new release. There plenty of posts you can to search on if you want to set filters - I am too dumb and don't receive enough emails to set any. Hope this is of some help.

Yeah the new version will need to learn, it usually doesn't take too long, certainly after a couple of hundred emails I've expect it to be fairly accurate.