I recently received an e-mail from Firetrust informing me that my current MailWasher PRO licence was due to expire on March 01 2025. Not wishing to forget to do this, (us 80-year-old geezers do tend to forget sometimes!), I extended my licence for a 3-year period.
After punching in the licence key, it updated to v.7.15.20. That was a few days ago, but the expiry date under Help>About is still showing "Expires on: March 01 2025". When will this 'old' expiry date change to March 01 2028?
Further, since the update, I am unable to "bounce" unwanted e-mails back to the sender. I can select "Mark for Bounce", and the check mark appears on the box and the text is greyed our, except that the "Status" remains showing as "Good", but when I click the "Wash Mail" icon, the "Mark for Bounce" e-mail remains and is not bounced.
Am I missing something?
Any advice would be appreciated.
Licence Expiry date unchanged after extending it by 3 years
- Dorchester
- It begins with a single step
- gingbat
- Least Evil Firetrust Employee
Post
Re: Licence Expiry date unchanged after extending it by 3 years
Yes, that is no problem, please email support at firetrust dot com and we'll be able to fix that right up for you..
Ensure you include the email address you purchased with, OR, the current registration key... thanks!
Ensure you include the email address you purchased with, OR, the current registration key... thanks!