Licence Expiry date unchanged after extending it by 3 years
Posted: Sat Feb 01, 2025 10:46 am
I recently received an e-mail from Firetrust informing me that my current MailWasher PRO licence was due to expire on March 01 2025. Not wishing to forget to do this, (us 80-year-old geezers do tend to forget sometimes!), I extended my licence for a 3-year period.
After punching in the licence key, it updated to v.7.15.20. That was a few days ago, but the expiry date under Help>About is still showing "Expires on: March 01 2025". When will this 'old' expiry date change to March 01 2028?
Further, since the update, I am unable to "bounce" unwanted e-mails back to the sender. I can select "Mark for Bounce", and the check mark appears on the box and the text is greyed our, except that the "Status" remains showing as "Good", but when I click the "Wash Mail" icon, the "Mark for Bounce" e-mail remains and is not bounced.
Am I missing something?
Any advice would be appreciated.
After punching in the licence key, it updated to v.7.15.20. That was a few days ago, but the expiry date under Help>About is still showing "Expires on: March 01 2025". When will this 'old' expiry date change to March 01 2028?
Further, since the update, I am unable to "bounce" unwanted e-mails back to the sender. I can select "Mark for Bounce", and the check mark appears on the box and the text is greyed our, except that the "Status" remains showing as "Good", but when I click the "Wash Mail" icon, the "Mark for Bounce" e-mail remains and is not bounced.
Am I missing something?
Any advice would be appreciated.