Firetrust Support Forums

Posted: **Mon Aug 09, 2010 6:59 am**

out of the blue... Saw that the event log icon was highlit, saw the following message:
Description: An unknown error has occurred. MailWasher is unable to determine the cause of this error.

Diagnosis: <EVENT><NAME>MWPEXCEPTION</NAME><ID>12b8340a76592b82ffc3e6cc08f1794d</ID><DT>2010-08-08 19:47:49</DT><MWPEXCEPTION><UID>Exception 9e8d81aabfefca78d5c2270160305c60</UID><AID>Acct-1815312866</AID><SOURCE>MWPfetch::FetchThread()</SOURCE><MESSAGE>Unknown error</MESSAGE><ADDXML></ADDXML></MWPEXCEPTION><ORDINAL>0</ORDINAL></EVENT>

Logs sent labelled 'Chris'

Posted: **Mon Aug 09, 2010 4:10 pm**

Not sure if this is MW or server problem, but you can see there's some very funny things going on in the parsing.

Code: Select all

08-08-2010 19:47:30.750	Error	POPservice::GetEmailLines Retry3 - GetLine failed() failed with code 0: The operation completed successfully. 
08-08-2010 19:47:30.859	Info	C: TOP 4 90
08-08-2010 19:47:49.359	Info	S: >
08-08-2010 19:47:49.359	Error	POPservice::GetEmailLines Retry2 - +OK Failed... > 
08-08-2010 19:47:49.453	Info	C: TOP 4 90
08-08-2010 19:47:49.453	Info	S: <BODY bgColor=3D#dddddd topMargin=3D0>
08-08-2010 19:47:49.453	Error	POPservice::GetEmailLines Retry1 - +OK Failed... <BODY bgColor=3D#dddddd topMargin=3D0> 
08-08-2010 19:47:49.578	Error	MWPfetch::FetchThread() Unknown error

Firetrust Support Forums

'Unknown error'

'Unknown error'

Re: 'Unknown error'