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Does it work.....?

Posted: Thu Aug 12, 2010 4:55 am
by Seaguls
I have been a (long time) user of MailWasher and untill recently I liked the program. But I'm using the 2010 version now for about three weeks and I don't like it so far. I'm using a brand new modern and very fast PC (the c-drive is on a SSD), Windows 7 (64 bit) and Outlook 2010.
Nearly every time when I check the incoming/received mail and try to delete some incoming/received mail, there is nu respons of the program. The program is "hanging" and there is nothing happening.
The only solution that's left is starting up Outlook 2010 and receiving the mail...... and that's inclusive spam, etc.

And now ????

Re: Does it work.....?

Posted: Thu Aug 12, 2010 5:00 am
by rusticdog
What version MailWasher do you have ? We made some recent improvements to the delete process, so you'd want to have 1.0.10

Re: Does it work.....?

Posted: Thu Aug 12, 2010 5:21 am
by Seaguls
My version is 2010.1.0.10 (07/17/2010)

Re: Does it work.....?

Posted: Thu Aug 12, 2010 9:10 am
by rusticdog
OK, fire me some logs and I'll take a look.

Help >> Send Support Logs >> enter chris as the Ticket Number >> Send Logs


Thanks