Firetrust Support Forums

When running MWP after installing I get the following error, and the program doesn't load. Any ideas?

Gracious thanks, David

Cannot create instance of 'FiltersPreview' defined in assembly 'MailWasherPro, Version=1.0.10.0, Culture=neutral, PublicKeyToken=null'. Exception has been thrown by the target of an invocation. Error at object 'System.Windows.Controls.Grid' in markup file 'MailWasherPro;component/spamtoolsidebar/spamtoolsidebar.xaml'.

Hi there

You want to delete your Startup.xml file.

It will be in either this folder for Vista/Win7
C:\Users\[username]\AppData\Roaming\Firetrust\MailWasher

or on XP
C:\Documents and Settings\[username]\Application Data\Firetrust\MailWasher

Thanks! It's now working.

The XP path for me was:

C:\Documents and Settings\[user name]\Application Data\Firetrust\MailWasher

I installed the Beta but wasn't happy but I'm very hopeful that now I'll like what I find.

Thanks to the MW team for all their hard work.

No problems, we're making improvements all the time as well Hopefully another version this week sometime.