Why does email content dissappear?

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
TestingMW
Student Sheep
Posts: 16
Joined: Sat Aug 14, 2010 3:25 am

Why does email content dissappear?

Sun Aug 15, 2010 4:29 pm

Whem I´m reading an email in MW and it automatically scans for new mail, the contents i was examining just dissappears, forcing me to click on the header i was reading to make its contents visible again, even if no new emails were retrieved. A more user friendly behavior would be to keep the contents on the screen as much as possible.
ru
rusticdog

Re: Why does email content dissappear?

Mon Aug 16, 2010 3:39 am

TestingMW wrote:Whem I´m reading an email in MW and it automatically scans for new mail, the contents i was examining just dissappears, forcing me to click on the header i was reading to make its contents visible again, even if no new emails were retrieved. A more user friendly behavior would be to keep the contents on the screen as much as possible.

Yeah this is something we need to work out, on mine it always keeps the same message selected, so there must be a certain display format or similar issue that causes this. It certainly wasn't our intention though to have it behave this way :)
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stan_qaz
Omniscient Kiwi
Location: Gilbert, Arizona
Posts: 8671
Joined: Fri Jul 25, 2008 5:13 am

Re: Why does email content dissappear?

Mon Aug 16, 2010 2:05 pm

I'm getting that too, the message gets unselected on an auto or manual mail-check and the preview and spam tools sidebar go blank.
I am not a Firetrust employee just a MW user.
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First rule of computer consulting: Sell a customer a Linux computer and you'll eat for a day,
sell a customer a Windows computer and you'll eat for a lifetime.
amancalledchuda
It begins with a single step
Posts: 1
Joined: Thu Aug 19, 2010 8:14 am

Re: Why does email content dissappear?

Thu Aug 19, 2010 8:17 am

Can I add my two pence worth as well?

This is really irritating and needs to be fixed asap.
ru
rusticdog

Re: Why does email content dissappear?

Thu Aug 19, 2010 8:27 am

We thought we'd fixed it, it should only happen when sorting by Status, Classify or Delete
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Sidewinder
Weary Womble
Posts: 11676
Joined: Sun Mar 29, 2009 2:05 pm

Re: Why does email content dissappear?

Thu Aug 19, 2010 8:32 am

Not seeing the issue on my DT. Sort is Group Account, Classification and then Column Arrived.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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Sidewinder
Weary Womble
Posts: 11676
Joined: Sun Mar 29, 2009 2:05 pm

Re: Why does email content dissappear?

Thu Aug 19, 2010 8:45 am

Also not on my LT (Vista Aero) with same Sort setup.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
ru
rusticdog

Re: Why does email content dissappear?

Thu Aug 19, 2010 6:02 pm

That would be due to be sorting by Arrived, doesn't matter what groupings you have.

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