Firetrust Support Forums

Whem I´m reading an email in MW and it automatically scans for new mail, the contents i was examining just dissappears, forcing me to click on the header i was reading to make its contents visible again, even if no new emails were retrieved. A more user friendly behavior would be to keep the contents on the screen as much as possible.

TestingMW wrote:Whem I´m reading an email in MW and it automatically scans for new mail, the contents i was examining just dissappears, forcing me to click on the header i was reading to make its contents visible again, even if no new emails were retrieved. A more user friendly behavior would be to keep the contents on the screen as much as possible.

Yeah this is something we need to work out, on mine it always keeps the same message selected, so there must be a certain display format or similar issue that causes this. It certainly wasn't our intention though to have it behave this way

I'm getting that too, the message gets unselected on an auto or manual mail-check and the preview and spam tools sidebar go blank.

Can I add my two pence worth as well?

This is really irritating and needs to be fixed asap.

We thought we'd fixed it, it should only happen when sorting by Status, Classify or Delete

Not seeing the issue on my DT. Sort is Group Account, Classification and then Column Arrived.

Also not on my LT (Vista Aero) with same Sort setup.

That would be due to be sorting by Arrived, doesn't matter what groupings you have.