Firetrust Support Forums

When I mark an e-mail for deletion, it does not go to the recycle bin when I wash the mail. The "deleted" e-mails go to my Outlook inbox. What do I need to do to get deleted e-mails to the recycle bin and not my actual e-mail inbox?

Thanks

There is likely a problem with your Account settings. I suggest that you go the Help, Send Support Logs, provide a brief description of the problem, refer to this Topic and put Chris in the Ticket number.

Done.

Thanks

I got the logs, but there wasn't any Wash Mail clicked event showing. So it either means it's not being picked up at all, or just that you hadn't done that yet today, as the Logs sent is only for the current day.


Can I get you to repeat the problem first, then try again.


As an aside, are you running an Opterton 6000 in a desktop machine ? If so, is it as good as my geeky wet dreams tells me it is ?

I tried again, and it is now working. I'm getting files to delete now.

Yes, and I went with the full setup and added 24 gigs RAM. It is everything you've heard. It's got an Antec 1000w power supply and gtx 470 video card. I'm in hock for a year, but the computer is wonderful (grin).

Thanks!

My partner who used to do video work was very jealous.. I play games, I doubt I would ever use more than 4 CPUs, but still very jealous

The guy who built if for me kept kidding me that he would have to keep it for a week to "test" it...(grin). if you really want to be jealous, the "monitor" I'm using is a Samsung 32" 1080P 120hz TV. It looks great with the new video card...

I'm not sure about the speed aspect, but I seem to recall the guy who built my computer saying something about "7.5" or "7.6", which he said was about as high a rating as we could get...