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Cannot find my old emails
Posted: Fri Aug 20, 2010 7:55 am
by ladynoble1
Did I lose my old emails in Mailwasher when I upgraded to new Pro 2010?
I thought they would download automatically?
Thank you, ladynoble1
Re: Cannot find my old emails
Posted: Fri Aug 20, 2010 7:59 am
by anniebrion
I guess you're talking about the recycle bin, If you kept v6 then you will find them there, anyhow they are only emails that you deemed spam so should not be too much of a loss. MWP 2010 is a total rewrite and cannot import everything from the old version as things are done and stored in different ways.
Re: Cannot find my old emails
Posted: Fri Aug 20, 2010 8:08 am
by Sidewinder
ladynoble1 wrote:Did I lose my old emails in Mailwasher when I upgraded to new Pro 2010?
I thought they would download automatically?
Thank you, ladynoble1
If they were still on your mail server then they are still there.
MWP old or new does not remove them from the mail server unless you marked them for deletion. The application only downloads a portion of each message on the server for evaluation purposes.
If you don't see them then I suggest that your review the Account(s) in MWP2010 there have been issues related to Accounts not importing correctly but that will not affect the mail server. Check each account that you have making sure that all the information is correct.