Gniblett wrote:I am currently using Mailwasher Pro 6.5.3 on a Windows 7 Home Premium (32 bit) PC and have downloaded the file ready to upgrade to MailwasherPro 2010, although I have tried to find the answers here I am still rather confused about what to do
Do I uninstall 6.5.3 before installing 2010? I am not sure about creating new directories so would want to perform the default installation. So if I uninstall 6.5.3 first will 2010 still be able to import the Account settings etc?
I understand that my Email Account settings will be transferred over and hopefully the Friends list too, but the Filters need to be re-written.
Is it possible to copy the various entries from the present file
C:\Users\MyName\AppData\Roaming\MailwasherPro\Filters.txt and paste them into the new location used by 2010?
Please explain in simple terms as I am a bit of a technical numpty
Hi Gniblett - love the avatar - way cool
"Numpty"? I love that - hope you don't mind if I pinch it from time to time but if I understand it correctly, that describes me to a "T" on my best days
Your question is not in the least silly - and it's one I asked (of myself) when I first clapped my sweaty hands on the upgrade. We've probably become conditioned to remove old versions before installing new ones plus there are valid fears / concerns about losing lots of precious filters and so forth.
If you go back to the main forum list, I'm almost certain there are general tips / instructions about installation of MWP2010 and stuff about new features - the latter is somewhat of a moving target though. As with all new programs (and MWP2010) has been written from the ground up (.Net based if that means anything to you or others), it's a 'new' program. There are cosmetic differences but most of the really important 'stuff' is under the hood - not normally visible to the average (non-techno) person. BTW- I'm sort of OK with this sort of thing but am a total village idiot with stuff like mobile phones or programmable PVR's (personal video recorders) etc. I have a medical certificate and all to prove it too.
Because of the differences in how the two products / versions were created (coded), and some clever thinking by Firetrust, you can safely install MWP2010 and it will work happily - and so too will your existing version of MWP. Despite best efforts of beta testers and coders, you can never be completely sure that a new version of anything works perfectly well on every PC because each has environments (device drivers, programs, operating systems etc) that are fairly unique for each system. Once a new version of any product is released and used across a large number of systems, then that's when 'new' (previously unknown) problems / bugs / hassles - appear. Some are cosmetic and annoying and some are show stoppers. We need and value all reports of such things (including specific details about systems and situations) so that the coders can deal with them. I *think* they use a prioritization approach - really serious problems get priority attention and so on.
There are differences in how the two product versions work. The latest one is based on lessons learned over the years. Spammers / scammers evolve their methods too - and some are quite sophisticated. MWP2010 as designed, is 'better' (easier) at dealing with the evolving nature of the spammers methods and emails. I'm not sure how else to explain this without getting into more techno-geek speak.
Based upon my own experience, the install process was painless and quite easy. I *think* it may not import existing filters - might be wrong (that somewhere here on a FAQ) - but there are instructions about how to do this yourself. I don't use filters so can't speak to this myself. My blacklist was OK though.
I use WIN 7 Pro 64 version on a reasonable but now 'old' system - 4 gig RAM with lots of stuff that load at start-up. Some people have reported comparatively slower speeds in load times and process times but that has not been my experience. The team are working hard to improve load and process speeds - and it helps to get feedback to gauge our progress.
It's almost 2 am my time so if I remember to do so, I'll add links to the forum FAQs I mentioned - but they are pretty easy to find (up near the top of the MWP2010) main forum page.
I'm running both versions simultaneously (deliberately) but would not recommend others do this. Firstly, if MWP2010 is working fine then you don't need the hassle of having the earlier version doing the same things (can cause minor problems - easily resolved). Secondly, all you need do is change the earlier version setting to stop it loading at start-up. It's still there - and easy to start manually - but not using resources unnecessarily. Part of the role of a beta tester is to deliberately try to 'break' a program - create situations that might lead to failure or expose bugs. Most people don't do this - nor would I recommend non-techs to try.
MWP2010 (latest version) on my system runs as smooth as silk - and I would not go back to the older version if I was paid to do so. Others have reported different experiences and 'turned off' the updated version, preferring instead to use the older one. All I can suggest is that you follow the install instructions, (it's quite simple), and when you feel ready, turn off the auto-start function of the earlier version. Then monitor how the program works on your system. Please report any problems / issues / concerns to the forum - and you are sure to receive help quickly.
Please be patient and help us to help make the new version better - which is probably a never ending task when you think about it. Good luck - hope it all goes well for you
HTH
appreciate your trouble in sending the lengthy reply Mike and by all means "pinch" the Numpty.