Hi all,
Thanks heaps for the feedback. We rely on all feedback (positive / negative) to make MWP2010 better. It really helps when you give info about your system (CPU, RAM, operating system, AV [antivirus programs], and anything that might be running in the background). This info helps us to more accurately help you.
ALERT: GEEK- SPEAK
MWP2010 is really a new program - designed and coded from the ground up. It's based on .Net (dot net) code in case that might mean anything to anyone. .Net is a coding technology introduced by Microsoft a few years ago. Without going too far into geek-speak, Microsoft's sheer market size has significant influence over program development and programming standards. .Net has some impressive benefits - high on the list, IMHO, is enforcement of programming standards. It's not a single language - but rather a technology. .Net does have critics which is pretty commonplace in the IT (information technology) community. Concerns about performance (speed of loading in particular) was common initially and MS have done much to improve this - still, as with all technologies it is a work in progress.
Without completely boring you to tears, .Net is the future - at least until something better / faster comes along to replace it.
New operating systems like WIN 7 were designed to take advantage of .Net code - as in, those programs work 'faster' compared to the same program on WIN XP.
On the other hand, the old versions of MWP were written in a different programming language and has a different design. MWP2010 is by far a superior program to the earlier version. Despite cosmetic similarities, they are two different programs. Generally speaking, on a system with XP, programs written in C (a programming language) will always run faster (at least on start up) than one written in C# (pronounced C sharp - which is one of the .Net programming languages).
The enemy (scammers / spammers) have very deep pockets and continually adapt and change their methods to get past security software (like AV - antivirus programs and anti-spam programs etc). They make billions from very low success rates (0.01%). The good guys (all IT security development companies - Symantec, Firetrust and so on) must continually monitor what the bad guys do, develop counter measures and keep us all safe. It's a continual dance - one side develops a new innovation and the other tries to defeat it. It's not uncommon for bad guys to steal millions off a single victim - and sadly, there are many victims worldwide. It's a multi-billion dollar criminal activity - the exact figures aren't known because many victims are too embarrassed to report the crime.
Firetrust had to adapt - and that's where MWP2010 came onto the scene.
Like the early version, you do need to invest some time to train the program so that it gets better at spam detection faster. It's something I needed to remind myself about when I too moved onto the new version.
Firetrust coders (programmers) are working really hard to improve speed / performance / accuracy. Their task is made more difficult because no two machines are exactly the same in terms of hardware or software - most system environments are unique - different operating system updates, drivers and so on.
I can only speak about my experience - but please understand I am not dismissing any adverse comments from other users. Our systems and environments are unique.
Here is an image showing CPU utilisation on my system - and there are a lot of things running in the background, including MWP: the process list is much longer than is shown in the images. Firefox came out as by far the biggest resource hog - but then I have lots of addons and open tabs. NIS (norton internet security - also based on .Net code) barely rates as does MWP2010. I noticed a minor spike in resource use for MWP2010 during prolonged checking - something I would expect, in the same way that I see a big performance hit when I run a full system check with NIS.
And active MWP2010 results:

- Low MWP2010 activity
- Clip12.png (53.48 KiB) Viewed 12446 times
All this demonstrates is that on my system, MWP2010 uses modest resources and subjectively appears to run at an acceptable speed. I have performed the test using a 'catcher' account containing > 1,000 spams and the performance was ok but not as fast as I would like to see. But then, I haven't fully trained my copy of the program at all ... once I do, I expect to see much better results in speed and accuracy.
Beta testers do things to deliberately 'break' a program to see if by doing so, we can reveal bugs or other issues (like speed and accuracy). We pass on our findings to the programmers and they work on things in order of priority.
Remember, you can always return to your previous working version of MWP and return as often as you like to see if an issue has been resolved: new releases come out fairly frequently - for the moment at least. The latest version of MWP2010 is 1.0.16. In case you might not already know, the first "1" refers to the major version and the "0.16" are revisions or build (minor changes / bug fixes / speed enhancements) and so on.
We know that this is a lot to take in and it must be very frustrating. Please be patient - work with us and continue to send in your concerns / suggestions, so that the new version continues to improve. This really is a collaborative effort between users and programmers.
If a sticky doesn't already exist, I might collaborate with others to write one that hopefully provides practical suggestions about how to improve performance - aimed at the non-tech user.
Once again, thanks heaps for the valued feedback!
(PS - for those who are interested, the images were obtained using a product called ENT [Essential Net Tools] from Tamosoft. It's one of a number of tools I need (given my dark hobby) and it's very handy at showing processes that don't always show up in the task manager - like malware.)