Firetrust Support Forums

I like the new 2010 version of Mail Washer but there is one problem. I check my email account and the progress bar at the bottom of the window says it is Downloading Message x of y. However, the program only downloads and checks the first message. After Mail Washer times out I can click the Check Mail button again and it downloads the second email. The only way I can get Mail Washer to download all my email is to click Check Mail once for each email. This takes forever since I have to wait until it times out each time.

This is not a major problem if I only have 2 or 3 emails. However, I often have 50 or more in my inbox. Eventually I just have to give up and check my mail for spam using web mail.

If you go into Settings >> Accounts >> select the account(s) with the problem >> Incoming >> Advanced >> remove the options at the bottom to use PIPELINING. At the very least remove the option to use this while checking, you may want to do the same for delete...

Should fix the problem.