Mailwasher update error

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
hansi
Travelling Tuatara
Posts: 93
Joined: Tue Jan 12, 2010 8:57 pm

Mailwasher update error

Fri Aug 27, 2010 9:01 pm

I clicked on the Update page and got the following error message:

"Invalid or missing updates configuration file. The first line of the "INI" file should be "aiu". It is possible that the content on the server does not match the updates configuration file URL."

Your advice would be appreciated.
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nobodyspecial
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Posts: 60
Joined: Tue Jul 20, 2010 6:57 pm

Re: Mailwasher update error

Fri Aug 27, 2010 9:20 pm

If you click on "Settings | Updates" you will find the "Download to" folder, where MWP downloads updates.

In that folder there should be a file named "updates.aiu" - the first line of that file should be ";aiu;" - without the quotes.

So, I am guessing that your file is corrupt or missing.
hansi
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Re: Mailwasher update error

Fri Aug 27, 2010 9:38 pm

But I can't open that file, and if I do open it in Word, it's all gobbledygook!
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nobodyspecial
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Re: Mailwasher update error

Fri Aug 27, 2010 10:11 pm

Try opening with Notepad
hansi
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Posts: 93
Joined: Tue Jan 12, 2010 8:57 pm

Re: Mailwasher update error

Fri Aug 27, 2010 10:15 pm

I have, and it's still gobbledygook!
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nobodyspecial
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Posts: 60
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Re: Mailwasher update error

Fri Aug 27, 2010 10:20 pm

Using Notepad, the first few lines of my file contain the below. If your file contains gibberish, then the error message you received is correct and the file is corrupt!



;aiu;

[Update1019]
Name=MailWasher Pro 1.0.19
URL=http://firetrust.com/sites/firetrust.co ... 082010.exe
Size=11010640
ReleaseDate=27/08/2010
ServerFileName=mailwasher_pro_setup_1019_27082010.exe
FilePath=[APPDIR]MailWasherPro.exe
Version=2010.1.0.19
Description=MailWasher Pro Release 1.0.19
hansi
Travelling Tuatara
Posts: 93
Joined: Tue Jan 12, 2010 8:57 pm

Re: Mailwasher update error

Fri Aug 27, 2010 10:27 pm

OK, so it's corrupt. So how do I go about uncorrupting it to receive updates please?
Michael
Evil Firetrust Employee
Posts: 65
Joined: Mon Dec 29, 2008 8:23 pm

Re: Mailwasher update error

Fri Aug 27, 2010 10:30 pm

Do you use an antivirus program like Vipre Premium? We've had troubles in the past with programs like this corrupting the updates.txt file. The fix is usually just to add firetrust.com to the list of allowed websites. Here's a thread with someone with a similar problem:

http://forum.firetrust.com/viewtopic.ph ... ilit=vipre
hansi
Travelling Tuatara
Posts: 93
Joined: Tue Jan 12, 2010 8:57 pm

Re: Mailwasher update error

Fri Aug 27, 2010 10:38 pm

Thanks very much :) That did the trick!
Michael
Evil Firetrust Employee
Posts: 65
Joined: Mon Dec 29, 2008 8:23 pm

Re: Mailwasher update error

Fri Aug 27, 2010 11:00 pm

No worries, glad it's fixed.

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