Changing to a new computer

[ilens]

I'm setting up a new Win 11 machine to replace my Win10 machine. When I try and add my Lifetime licence key I get "Key has been registered too many times".
How do I deactivate it on the old machine so I can use it in the new one?

[gingbat]

No problem, just send the key to support at firetrust dot com and we'll be able to reset it... cheers!