Firetrust Support Forums

Hi When ever I click on the recycle bin it instantly deletes all the emails that are in there. I have uninstalled it and and reinstalled it but no change? Thanks for your help.

Hi there,
Yes, in MWPro click Settings>>Recycle Bin>>General, and drag the slider hard right to maximise how many days the bin holds emails for.

Save settings and restart MWpro.

If that does not help, it looks likely that your MWP.db3 database is corrupt.

(NOTE: this holds your learning settings, and blacklist/friendslist, so the below will reset these sorry, however you can backup first via File>>Export if you wish).

Click Help>>User files in MWPro.
Minimise the folder that opens.
Click File>>Exit to close MWPro.
Maximise the folder, then open the Cache folder.

Then, (With MWPro closed) rename the MWP.db3 file to MWP1.db3 and restart MWPro, let us know how that goes....

Thanks.

Yes I exported the DB. then renamed MWP.db3 to MWP1.db3. then started MW and imported the DB back. All working now and I didnt lose any of my blacklist or friends list. Good result.

Thanks for your help.

Excellent!!