Title says it all. When I go to MW Pro Inbox, I'm seeing a washed mail that never shows up in New Outlook reader.
This particular item was originally tagged as spam by MW, but I changed it to Good. How do I get it into OL?
Good washed mail not showing up in New OL
- gingbat
- Least Evil Firetrust Employee
Post
Re: Good washed mail not showing up in New OL
Yes, it's very frustrating for sure, however sorry but no, there is no way MW can hold your emails, that is not the way it works... it does not download the mail then pass it along to your email client, all it does is show you what is on the mail server, then you delete any unwanted emails, then you open (or MW opens) your email client, then you click send/receive or get mail to download any mail MW did not delete.
Most importantly, although it appears MW sends mail to your email program, it does not....Mailwasher never ever sends, transfers or moves any email on to your email program.
- Mail arrives on the mail server.
- Mailwasher checks for new mail on the mail server and displays it. The email will remain on the mail server.
- Mailwasher deletes the unwanted mail from the mail server.
- Good remaining mail stays on the mail server.
- Your email program starts and downloads the remaining email from the mail server all by itself.
You see Mailwasher is not involved in the process getting the email from the mail server to your email program.
If your email program cannot download mail, try closing MWPro, (as possibly the mail server does not like 2 email programs accessing the mail server within XX seconds) waiting a min, then downloading it with your email program like normal.
If this is no better, then there must be a problem either with your mail server, or email programs setup.... check for any rules or filters in your email program that may be preventing the download, and ensure you are checking the same accounts in your email program that you are in MW.....
Hope that helps!
Most importantly, although it appears MW sends mail to your email program, it does not....Mailwasher never ever sends, transfers or moves any email on to your email program.
- Mail arrives on the mail server.
- Mailwasher checks for new mail on the mail server and displays it. The email will remain on the mail server.
- Mailwasher deletes the unwanted mail from the mail server.
- Good remaining mail stays on the mail server.
- Your email program starts and downloads the remaining email from the mail server all by itself.
You see Mailwasher is not involved in the process getting the email from the mail server to your email program.
If your email program cannot download mail, try closing MWPro, (as possibly the mail server does not like 2 email programs accessing the mail server within XX seconds) waiting a min, then downloading it with your email program like normal.
If this is no better, then there must be a problem either with your mail server, or email programs setup.... check for any rules or filters in your email program that may be preventing the download, and ensure you are checking the same accounts in your email program that you are in MW.....
Hope that helps!