it's stuck!

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
pc334
It begins with a single step
Posts: 1
Joined: Sat Sep 04, 2010 4:35 am

it's stuck!

Sat Sep 04, 2010 4:40 am

Tried a restart; but it still gets stuck - at the bottom it says it's evaluating message 9 of 9 - it won't allow mail wash.
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Sidewinder
Weary Womble
Posts: 11676
Joined: Sun Mar 29, 2009 2:05 pm

Re: it's stuck!

Sat Sep 04, 2010 4:45 am

pc334 wrote:Tried a restart; but it still gets stuck - at the bottom it says it's evaluating message 9 of 9 - it won't allow mail wash.
Restart and before you do a new fetch go to Settings, Spam Tools, First Alert and try disabling it. If still no change then repeat but Origin of Spam and turn off the servers. Post back what you find.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
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stan_qaz
Omniscient Kiwi
Location: Gilbert, Arizona
Posts: 8671
Joined: Fri Jul 25, 2008 5:13 am

Re: it's stuck!

Sat Sep 04, 2010 7:29 am

Does the Evaluation Stop option not work for ending the evaluation?
stop-1.png
stop-1.png (5.27 KiB) Viewed 3058 times
I am not a Firetrust employee just a MW user.
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