Syncing

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
Claud47
Travelling Tuatara
Posts: 30
Joined: Mon Jul 19, 2010 10:45 am

Syncing

Postby Claud47 Sat Nov 18, 2017 1:53 pm

Hi, on my iPads I have to sync MWM three for four times till I get new mail. What can I do to fix this?

Thank you,
Claudia Johnson
User avatar
nick.bolton
The Big Cheese
Posts: 1632
Joined: Thu Aug 28, 2008 4:02 pm

Re: Syncing

Postby nick.bolton Sat Nov 18, 2017 8:55 pm

Because it's hosted, when you pull down to Sync, it goes off to the server to initiate a 'Check Mail', so that can take some time for the mail to come in to the server, then when you pull down again, if it has all the emails, then it will send them to the MWM app.

We're working on a new version which doesn't have this limitation.
Claud47
Travelling Tuatara
Posts: 30
Joined: Mon Jul 19, 2010 10:45 am

Re: Syncing

Postby Claud47 Sun Nov 19, 2017 1:46 pm

Thank you very much. I will look forward to the new version for MWM & MW 8.

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