"Unable to contact server"

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
gpumarejo
Mystified Moa
Posts: 6
Joined: Tue Sep 11, 2018 5:45 am

Re: "Unable to contact server"

Postby gpumarejo Wed Sep 12, 2018 2:58 pm

Iphone X App is my problem. I can't even add a second account to test whether it's related to icloud or not. the app opens the window to add another account but doesn't let me actually fill in the information because it has problems communicating with the server I suppose - whatever you use when adding an account. The only field I can select is the Assing Account Colour. So it seems the App has multiple issues.....
andydarvill
Mystified Moa
Posts: 8
Joined: Wed Sep 12, 2018 5:51 am

Re: "Unable to contact server"

Postby andydarvill Fri Sep 14, 2018 5:45 pm

Aha, today the android app is working fine.
Any idea what the issue was?
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nick.bolton
The Big Cheese
Posts: 1707
Joined: Thu Aug 28, 2008 4:02 pm

Re: "Unable to contact server"

Postby nick.bolton Fri Sep 14, 2018 7:59 pm

That's odd. No idea.
The whole app is just a website which we wrapped up to make it look like an app. You can also get to it via http://mailwasher.firetrust.com/ on your browser, so if that works, then it should work in the app. Plus if you saw it working on IOS, then it should work the same in Android unless there's something screwy going on with the Android browser.
andydarvill
Mystified Moa
Posts: 8
Joined: Wed Sep 12, 2018 5:51 am

Re: "Unable to contact server"

Postby andydarvill Sat Sep 15, 2018 3:37 am

Oh well, working now.
Thanks for the prompt responses, I feel well looked after
andydarvill
Mystified Moa
Posts: 8
Joined: Wed Sep 12, 2018 5:51 am

Re: "Unable to contact server"

Postby andydarvill Sat Sep 22, 2018 3:50 am

Hmmm, it's been intermittently working and not working this week.
Working now.
Wonder what the issue is.

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