Is the server broke?

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
sabarnett
Travelling Tuatara
Posts: 76
Joined: Sun Jun 14, 2009 11:08 pm

Is the server broke?

Sat Apr 13, 2019 9:22 am

I keep refreshing the mobile app, but the list of emails does not change. If I then open the mail app, a flood of email arrives. Going back to the mobile app, the list of emails remains unchanged. It’s not changed for several hours now. Is there a pronblem with the servers?

Thanks
Steve
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nick.bolton
The Big Cheese
Posts: 1781
Joined: Thu Aug 28, 2008 4:02 pm

Re: Is the server broke?

Sat Apr 13, 2019 12:07 pm

Hi, it looks like it might be. We're investigating.
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nick.bolton
The Big Cheese
Posts: 1781
Joined: Thu Aug 28, 2008 4:02 pm

Re: Is the server broke?

Sat Apr 13, 2019 2:55 pm

Ok, it's working again now
sabarnett
Travelling Tuatara
Posts: 76
Joined: Sun Jun 14, 2009 11:08 pm

Re: Is the server broke?

Sat Apr 13, 2019 5:49 pm

Thank you.
sabarnett
Travelling Tuatara
Posts: 76
Joined: Sun Jun 14, 2009 11:08 pm

Re: Is the server broke?

Fri Apr 19, 2019 9:22 am

I think it’s broke again. I’m not getting updates on the iPad or the iPhone.
User avatar
nick.bolton
The Big Cheese
Posts: 1781
Joined: Thu Aug 28, 2008 4:02 pm

Re: Is the server broke?

Fri Apr 19, 2019 10:40 am

Yes it is, we're fixing it right now

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