Server down

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
sabarnett
Travelling Tuatara
Posts: 86
Joined: Sun Jun 14, 2009 11:08 pm

Server down

Wed Aug 28, 2019 5:12 am

Not getting any mobile updates. I appear to be able to logout/login but the screen doesn’t show any email.

Thanks.
User avatar
rusticdog
Firetrust Monkey
Contact:
Posts: 14229
Joined: Mon Jun 13, 2005 6:27 pm

Re: Server down

Wed Aug 28, 2019 10:32 am

Should be fixed now, server needed a kick.

Cheers
sabarnett
Travelling Tuatara
Posts: 86
Joined: Sun Jun 14, 2009 11:08 pm

Re: Server down

Sat Sep 21, 2019 11:46 pm

It’s dead again, sorry. I got a 502 Bad Gateway yesterday and have not had any updates since. I have logged out and back in a couple of times (the login process must be working as I mistyped my user name and it caught it). However, I’m still not getting any updates.

Someone needs to feed the hamster.
User avatar
nick.bolton
The Big Cheese
Posts: 1954
Joined: Thu Aug 28, 2008 4:02 pm

Re: Server down

Sun Sep 22, 2019 12:11 am

Hmm, I don't think the server is down, it's collecting new email.
sabarnett
Travelling Tuatara
Posts: 86
Joined: Sun Jun 14, 2009 11:08 pm

Re: Server down

Sun Sep 22, 2019 2:42 am

I’m getting nothing through the app (not even this reply). I’ll try deleting the app and reinstalling.
sabarnett
Travelling Tuatara
Posts: 86
Joined: Sun Jun 14, 2009 11:08 pm

Re: Server down

Sun Sep 22, 2019 3:02 am

Ok, I’ve deleted the app from the iPad and reinstalled. Logged in and only get the one email from the 20th. Refreshed 9 times, but no change. Have gone to desktop and re-synchronised my mobile account, logged out of the mobile account and logged back in again. No difference.

I’ve run my MacWasher app, which is a wrapper around the web site and that does the same and have gone to MailWasher.firetrust.com and got the same there.

All I can see from my end is the single email I had on the 20th when I saw the 502 error.
zeker
Student Sheep
Posts: 11
Joined: Thu May 21, 2015 9:19 am

Re: Server down

Sun Sep 22, 2019 3:26 am

Same is happening to me as of this morning. No new mail since 9/20. Desktop MW does pick up new mail.
zeker
Student Sheep
Posts: 11
Joined: Thu May 21, 2015 9:19 am

Re: Server down

Sun Sep 22, 2019 8:59 am

Just started coming through!
sabarnett
Travelling Tuatara
Posts: 86
Joined: Sun Jun 14, 2009 11:08 pm

Re: Server down

Sun Sep 22, 2019 9:26 am

Yep, getting mail now.

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