Mail list not refreshing

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
sabarnett
Active Albatross
Posts: 104
Joined: Sun Jun 14, 2009 11:08 pm

Mail list not refreshing

Wed Aug 02, 2023 9:26 am

I suspect a problem with the server. Pull to refresh on the iPad is showing the same list of emails that it was showing several hours ago and I have received new email and deleted emails since then. I’ve done the usual 4-5 refreshes, counting to 10 between each, but the list isn’t updating.

I did get kicked out of my account but was able to log back in.

Can you do whatever it is you normally do to fix this please.

Thanks a lot.
Steve
gingbat
Least Evil Firetrust Employee
Posts: 1785
Joined: Mon Jul 28, 2008 4:04 pm

Re: Mail list not refreshing

Wed Aug 02, 2023 9:38 am

Hey Steve, yes, seems we do have an issue with MWM, working on it now hopefully wont take much to fix.... :)
User avatar
nick.bolton
The Big Cheese
Posts: 2614
Joined: Thu Aug 28, 2008 4:02 pm

Re: Mail list not refreshing

Wed Aug 02, 2023 5:25 pm

Should be all working again now. Sorry, had to do an update so the latest TLS cyphers work.
sabarnett
Active Albatross
Posts: 104
Joined: Sun Jun 14, 2009 11:08 pm

Re: Mail list not refreshing

Wed Aug 02, 2023 6:12 pm

That’s what I like… I go to bed with it broke and wake up with it working! Thank you.
emmrecs
Travelling Tuatara
Posts: 43
Joined: Thu Aug 12, 2010 1:40 am

Re: Mail list not refreshing

Thu Aug 03, 2023 2:09 am

Unfortunately, I'm not sure it is working, or not properly at least!

I've just opened MWM on my Android phone and it is showing the last email listed as being delivered on August 3rd, but I'm in the UK and it's still August 2nd here! It also isn't actually the latest one; MWP on my Win 10 desktop shows a further 7 emails that arrived later than that one.

???
emmrecs
Travelling Tuatara
Posts: 43
Joined: Thu Aug 12, 2010 1:40 am

Re: Mail list not refreshing

Fri Aug 04, 2023 6:13 am

Sorry, but I need to BUMP this!

Emails seem now to be reaching my MWM Inbox but the “time of receipt” is several hours ahead of UK time. I’ve currently a number of emails listed as having arrived tomorrow!
sabarnett
Active Albatross
Posts: 104
Joined: Sun Jun 14, 2009 11:08 pm

Re: Mail list not refreshing

Fri Aug 04, 2023 6:32 am

FWIW mine are doing the same, I’m assuming it’s Australian time! You might get a quicker response if you post a new topic. It’s more likely to get noticed.

Steve
emmrecs
Travelling Tuatara
Posts: 43
Joined: Thu Aug 12, 2010 1:40 am

Re: Mail list not refreshing

Fri Aug 04, 2023 7:58 am

Glad to hear I'm not the only one experiencing this, so thanks.

I will start a new topic.
User avatar
nick.bolton
The Big Cheese
Posts: 2614
Joined: Thu Aug 28, 2008 4:02 pm

Re: Mail list not refreshing

Fri Aug 04, 2023 9:15 am

Ok got it. We're looking in to it. Should be an easy fix
johnnysaint
Travelling Tuatara
Posts: 31
Joined: Wed Sep 17, 2008 9:49 am

Re: Mail list not refreshing

Tue Aug 08, 2023 8:15 am

emmrecs wrote:
Fri Aug 04, 2023 6:13 am
Sorry, but I need to BUMP this!

Emails seem now to be reaching my MWM Inbox but the “time of receipt” is several hours ahead of UK time. I’ve currently a number of emails listed as having arrived tomorrow!
Same here. In the UK too.
emmrecs
Travelling Tuatara
Posts: 43
Joined: Thu Aug 12, 2010 1:40 am

Re: Mail list not refreshing

Tue Aug 08, 2023 8:05 pm

@nick.bolton

Any update on this? It's clearly still not fixed, unfortunately!
User avatar
nick.bolton
The Big Cheese
Posts: 2614
Joined: Thu Aug 28, 2008 4:02 pm

Re: Mail list not refreshing

Wed Aug 09, 2023 11:17 am

Still working on it! Hopefully soon
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nick.bolton
The Big Cheese
Posts: 2614
Joined: Thu Aug 28, 2008 4:02 pm

Re: Mail list not refreshing

Wed Aug 16, 2023 9:18 pm

Hi everyone, this should be fixed now. Sorry for taking so long.
emmrecs
Travelling Tuatara
Posts: 43
Joined: Thu Aug 12, 2010 1:40 am

Re: Mail list not refreshing

Wed Aug 16, 2023 9:36 pm

Yes, it now seems to be fixed; email arriving and correct time of delivery now showing on my Android phone.

Many thanks!

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