Are there any issues with the server? Sometime this afternoon, I appear to have been logged out of the server and I cannot login again. I type my user name and password (same id and password I have been using for years), I get the spinner briefly and get dropped back to the login screen.
No error messages, just can’t login. Have tried my phone and iPad on two separate networks.
Any suggestions?
It was all working this morning.
Cannot login
- HJLenzi
- Student Sheep
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Re: Cannot login
Same Problem here (Android 6.01).
Also Sync does not work ("code 110. "message: you are not permitted to view this feature").
What I tried since now:
De- and Reinstalled the app - no success
Controlled, if my registration ended. No, my registration is valid until March 13, 2018.
Also Sync does not work ("code 110. "message: you are not permitted to view this feature").
What I tried since now:
De- and Reinstalled the app - no success
Controlled, if my registration ended. No, my registration is valid until March 13, 2018.
- HJLenzi
- Student Sheep
Post
Re: Cannot login
Now I tried to log in on the Webbrowser:
http://mailwasher.firetrust.com/#/login
The Message: "Unable to contact server".
So it seems to be a problem with the Server not with the app and your system.
http://mailwasher.firetrust.com/#/login
The Message: "Unable to contact server".
So it seems to be a problem with the Server not with the app and your system.
-
rusticdogru
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Re: Cannot login
Sorry about that, the authentication server had fallen over. Back up now.
Cheers
Cheers
- hitbit
- Mystified Moa
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Re: Cannot login
Sorry to say but its not up and running. I cannot log in. Have uninstalled and reinstalled. Still cannot log in.
hitbit
hitbit
-
rusticdogru
- sabarnett
- Active Albatross
- emmrecs
- Travelling Tuatara
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Re: Cannot login
I'm experiencing the same problem.
MW Mobile on Samsung Galaxy S7 Edge (Android 7), MW Mobile has worked perfectly for many months, up to yesterday. Now says no E Mail Accounts exist and attempting to "Create New Account", all details correctly entered, receive a reply that my email provider has rejected the connection.
Any ideas why?
TIA.
MW Mobile on Samsung Galaxy S7 Edge (Android 7), MW Mobile has worked perfectly for many months, up to yesterday. Now says no E Mail Accounts exist and attempting to "Create New Account", all details correctly entered, receive a reply that my email provider has rejected the connection.
Any ideas why?
TIA.
- gingbat
- Least Evil Firetrust Employee
Post
Re: Cannot login
Yes, if not used for a week or so the account can disappear, also if MW fails to check mail successfully for an account several times in a row, it'll remove it also....
Just re-sync the account from MWPro:
---------------
First, log off MW Mobile, (icon for this top L/H side in MW Mobile >> Logout)
then in MWpro click, Settings>>Sync>>Logout,
then log back in again and click "Mobile", and tick the accounts/lists you want to sync, then click Sync.
Open Mailwasher on your mobile, click "Log in", enter your email address and password, and you should be all set.....?
----------------
Possibly this is what's happening here, and if so, unfortunately there is no much we can do about this at the moment, we are actually working on a full re-write of the MW Mobile app now, the current one does have a lot of issues, which although don't effect all users, when it has problems like this unfortunately there is not much more we can do sorry....
We will let users know when the new version is ready but no date on this as yet sorry!
Just re-sync the account from MWPro:
---------------
First, log off MW Mobile, (icon for this top L/H side in MW Mobile >> Logout)
then in MWpro click, Settings>>Sync>>Logout,
then log back in again and click "Mobile", and tick the accounts/lists you want to sync, then click Sync.
Open Mailwasher on your mobile, click "Log in", enter your email address and password, and you should be all set.....?
----------------
Possibly this is what's happening here, and if so, unfortunately there is no much we can do about this at the moment, we are actually working on a full re-write of the MW Mobile app now, the current one does have a lot of issues, which although don't effect all users, when it has problems like this unfortunately there is not much more we can do sorry....
We will let users know when the new version is ready but no date on this as yet sorry!