Cannot mark particular items for deletion

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
eweforia
Student Sheep
Posts: 12
Joined: Wed Oct 13, 2010 10:33 am

Cannot mark particular items for deletion

Tue Jan 29, 2013 5:31 am

I'm using MW0.9 on a Kindle Fire. I am unable to mark for deletion some, but not all, emails that have been flagged as spam (colored pink by default). I cannot put a check mark by the email and thus cannot wash it. I cannot determine any commonality between the items that I cannot mark for deletion (except that they are spam).
User avatar
Sidewinder
Weary Womble
Posts: 11676
Joined: Sun Mar 29, 2009 2:05 pm

Re: Cannot mark particular items for deletion

Tue Jan 29, 2013 6:24 am

This may be related to a problem that I reported where a message shown as pink did not have the check mark for deletion. When an item like that is opened and you click Friend the message turns green but the Delete check mark automatically appears. My guess is that the original message in the list might have been marked for deletion but the Check Mark wasn't visible.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
Sidewinder
Weary Womble
Posts: 11676
Joined: Sun Mar 29, 2009 2:05 pm

Re: Cannot mark particular items for deletion

Tue Jan 29, 2013 8:33 am

Just did another test of this problem. I had a spam message come in and it was shown as pink but the Delete check mark did not show and you could not set it. I then did a Wash and the message was deleted so even though it is not showing it will delete. The only way to do a work around is to open the message mark it as Friend which will then disclose the Delete check mark and uncheck the mark. Confusing.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
nick.bolton
The Big Cheese
Posts: 2614
Joined: Thu Aug 28, 2008 4:02 pm

Re: Cannot mark particular items for deletion

Tue Jan 29, 2013 8:39 am

Yes, sorry we know about this issue and we'll send an update out soon.
elizaobellasis
Rattled Rabbit
Posts: 2
Joined: Mon Apr 01, 2013 5:44 pm

Re: Cannot mark particular items for deletion

Mon Apr 01, 2013 8:56 pm

Hi guys any update on this? It still doesn't seem to work.
User avatar
Sidewinder
Weary Womble
Posts: 11676
Joined: Sun Mar 29, 2009 2:05 pm

Re: Cannot mark particular items for deletion

Tue Apr 02, 2013 1:35 am

elizaobellasis wrote:Hi guys any update on this? It still doesn't seem to work.
Have you updated to the latest release? The problem was resolved.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3

Return to “Mobile for IOS/Android/Windows Phone 8”