Notifications gone MIA

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
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Sidewinder
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Re: Notifications gone MIA

Sat Oct 31, 2015 2:56 pm

Just another glitch I guess. There were 3 new emails that came in since but with no notifications.
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Sidewinder
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Re: Notifications gone MIA

Mon Nov 02, 2015 10:47 am

Not sure but the auto Check Mail from your server may not be running.
It seems like when I trigger one from MWM it's old mail like there has been no updating. Then if I wait a short time then it will find the new messages.
Not a big problem but thought it may be related to the notification problem.
What should the planned timing of the Auto check be.

No further Notifications after the two sneakers the other night.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
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Sidewinder
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Re: Notifications gone MIA

Wed Nov 04, 2015 1:17 pm

Two more "sneakers" this evening. Will watch for more.

Still looks suspiciously like a US EOD server load reconfiguration issue and/or a "Black Hole" in the routing or bad routing server in use.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
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nick.bolton
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Re: Notifications gone MIA

Wed Nov 04, 2015 2:11 pm

Actually, hopefully we fixed it this time. Got the accounts to auto-check because they had mysteriously stopped
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Sidewinder
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Re: Notifications gone MIA

Wed Nov 04, 2015 3:16 pm

So far so good. Several notices.
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Remember "FREEDOM IS NEVER FREE" U.S.N.
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Sidewinder
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Re: Notifications gone MIA

Wed Nov 04, 2015 4:19 pm

Think the problem may have returned.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
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nick.bolton
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Re: Notifications gone MIA

Wed Nov 04, 2015 4:27 pm

It's still working ok from here. You mean the notifications or the auto-check?
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Sidewinder
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Re: Notifications gone MIA

Wed Nov 04, 2015 4:42 pm

nick.bolton wrote:It's still working ok from here. You mean the notifications or the auto-check?
Notifications for sure, not sure about auto-check. I had not seen any notifications for quite awhile and when I did a manual check there was a new msg came in.
After I did my last post the forum msg. came with a notification.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
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nick.bolton
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Re: Notifications gone MIA

Wed Nov 04, 2015 4:43 pm

Ok, I've just done a check too and notifications are working. We're looking at it again anyway
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Sidewinder
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Re: Notifications gone MIA

Thu Nov 05, 2015 1:34 am

Working OK all night and this AM :thumbsup :thumbsup
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
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nick.bolton
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Re: Notifications gone MIA

Thu Nov 05, 2015 7:07 am

Great, hopefully we've turned the corner on this one
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Sidewinder
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Re: Notifications gone MIA

Fri Nov 06, 2015 12:32 am

Failed again. Nothing overnight at all. Multiple msgs in MWP this AM and no notifications from MWM. :crazy :crazy
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
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nick.bolton
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Re: Notifications gone MIA

Fri Nov 06, 2015 3:34 am

Ok, I had the same report from another user. We'll take another look!
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Sidewinder
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Re: Notifications gone MIA

Fri Nov 06, 2015 4:51 am

nick.bolton wrote:Ok, I had the same report from another user. We'll take another look!

Opening the App with a single swipe showed the last message as 7+ PM EST last night.

Next swipe empty msg inbox.

Third swipe new mail from this AM up to date.

It looks like the Auto Check Fail again.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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nick.bolton
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Re: Notifications gone MIA

Fri Nov 06, 2015 10:04 am

All servers seem ok but we'll keep looking

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