IOS - iPhone, iPad, iPod - MailWasher Beta test

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
daveadams
Travelling Tuatara
Posts: 43
Joined: Tue Sep 18, 2012 5:29 am

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Tue Sep 18, 2012 5:39 am

Hi Guys,

Just joined and installed IOS 0.04, cannot tell you how long I have waited to see this app and really appreciate the dev team for their efforts. Now here comes the "but".

I installed the app this morning, and all seemed to be working OK, but now I too am getting the "index.html", error, I take it from the the previous post this is a server error, are there any updates on its resolution?

Dave
iPhone 5S IOS 8.1.2 (Not Jailbroken)
Samsung Galaxy Tab2, Android Version 4.0.4
Windows 7 Ultimate 64bit Laptop
Mail Washer Pro 2012 7.4.1
Mail Washer Mobile 2.0.0
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nick.bolton
The Big Cheese
Posts: 1889
Joined: Thu Aug 28, 2008 4:02 pm

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Tue Sep 18, 2012 7:15 am

Hi Dave

Should have it up and running in a few hours. Some of you got to give it a go, but then something crashed it - so we'll investigate and fix. It's 7am here atm.
daveadams
Travelling Tuatara
Posts: 43
Joined: Tue Sep 18, 2012 5:29 am

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Tue Sep 18, 2012 8:53 am

Not a problem Nick,things happen, I looked up the time difference after posting, sorry if I am adding to your headaches for the day. I am sure you will get it working as soon as you can.
iPhone 5S IOS 8.1.2 (Not Jailbroken)
Samsung Galaxy Tab2, Android Version 4.0.4
Windows 7 Ultimate 64bit Laptop
Mail Washer Pro 2012 7.4.1
Mail Washer Mobile 2.0.0
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nick.bolton
The Big Cheese
Posts: 1889
Joined: Thu Aug 28, 2008 4:02 pm

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Tue Sep 18, 2012 9:20 am

And we're back up!
rkrawczyk
Mystified Moa
Posts: 9
Joined: Thu Sep 02, 2010 7:40 am

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Tue Sep 18, 2012 11:56 am

Are you off again? Getting the HTML error again...sure hoping it will be working more than not soon! I love it when it works, as basic as it currently is.
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nick.bolton
The Big Cheese
Posts: 1889
Joined: Thu Aug 28, 2008 4:02 pm

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Tue Sep 18, 2012 12:04 pm

Yes, it went down again but this time we were able to see it, so we know how to fix the problem now. It's back up again now
rkrawczyk
Mystified Moa
Posts: 9
Joined: Thu Sep 02, 2010 7:40 am

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Tue Sep 18, 2012 1:54 pm

For some reason when trying to reenter my settings, I finished the iPad just fine, but when it came time for the iPhone, it took one email address just fine, but when I entered the info for the second one it claimed it was a duplicate. I checked the settings again, but it still only had the one. Any ideas?
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nick.bolton
The Big Cheese
Posts: 1889
Joined: Thu Aug 28, 2008 4:02 pm

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Tue Sep 18, 2012 2:14 pm

Can you close Mailwasher, uninstall it and re-install it again.

This is due to how we're syncing things at the moment as it thinks it's a duplicate account, you need to make sure the email address line in the settings is the same as on your iPad. If you enter all your email accounts in your iPad, then enter one of these on to your iPhone, it will pick up the rest.

We'll move shortly to a username/password system to sync your accounts and you won't have this issue
jpmarch
Student Sheep
Posts: 11
Joined: Mon Jul 23, 2012 10:26 pm

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Tue Sep 18, 2012 7:05 pm

Hi,

Thks for repairing yr server issue. Now I've entered successfully config parameters concerning all my mail accounts. Right ......
A first approach of my 0.0.4 evaluation leads to some remarks as follows :

1/ Pushing "Check" button shows alternatively either a list of email accounts (then selecting one by one for opening pending email's) OR a complete list of pending email's (if app has been priorly closed in ram) For me it would be more logical to take control on this discrepancy through yr "Display & Notifications" config, for instance by adding a role dedicated to "Check" buton (e.g. "emails full list" or "by account")

2/ There is still a time delay for items disappearing from yr database after selecting some as "friend" then receipting them in email client app. .... (known issue ??)

Otherwise, 0.0.4 looks much more stable n' improved compared to previous version. Appreciated, nice and on the right way for public release !!

Kind rgds
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nick.bolton
The Big Cheese
Posts: 1889
Joined: Thu Aug 28, 2008 4:02 pm

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Tue Sep 18, 2012 7:34 pm

Hi there

In the next release we'll change the check mail button to be an account switcher. Checking is done in the background, so it might sometimes be 3 minutes behind your email client at the moment. We'll review this as we see how things look with more users and some ISP's have a limit on how often you can check.
jpmarch
Student Sheep
Posts: 11
Joined: Mon Jul 23, 2012 10:26 pm

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Wed Sep 19, 2012 1:28 am

Hi,

Again the "Index.html" error message appears when "Check" launched ......

Expected this is due again to another server issue ??? or server off ???

Kind rgds
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Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Wed Sep 19, 2012 1:55 am

jpmarch wrote:Hi,

Again the "Index.html" error message appears when "Check" launched ......

Expected this is due again to another server issue ??? or server off ???

Kind rgds
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nick.bolton
The Big Cheese
Posts: 1889
Joined: Thu Aug 28, 2008 4:02 pm

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Wed Sep 19, 2012 4:06 am

Yes, seems to be down again sorry. We've got a lot more logging around what's happening so we should be able to fix it today
daveadams
Travelling Tuatara
Posts: 43
Joined: Tue Sep 18, 2012 5:29 am

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Wed Sep 19, 2012 9:19 am

Just checking to confirm the server is still down as I still have the Index.html error.

Dave
iPhone 5S IOS 8.1.2 (Not Jailbroken)
Samsung Galaxy Tab2, Android Version 4.0.4
Windows 7 Ultimate 64bit Laptop
Mail Washer Pro 2012 7.4.1
Mail Washer Mobile 2.0.0
User avatar
nick.bolton
The Big Cheese
Posts: 1889
Joined: Thu Aug 28, 2008 4:02 pm

Re: IOS - iPhone, iPad, iPod - MailWasher Beta test

Wed Sep 19, 2012 9:52 am

Should be up again, we're trying to work out what's going on now.

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