Firetrust Support Forums

The two files have been downloaded and extracted. (Several times in the course of this effort.)

The files have been copied into the Mobile Applications folder. (And subsequently replaced with newer extracted copies.)

With one exception, the Mailwasher app doesn't appear in the iTunes Apps display. The one time it did, it was greyed out and had no Mailwasher logo. In checking the iPad, I found a message that it was unable to load the app.

I've clicked on the iPad in iTunes and then clicked on the Apps tab.

My settings are for apps to be synched automatically.

It wasn't in the device apps list (sorted by name).

I've clicked on the "synch" button in the lower right hand corner. Nothing.

I've repeated these steps several times including deleting extracted file extracting the .zip file again, and copying the newly extracted files to the Mobile Applications folder.

After repeated further attempts for over three hours, I've decided to give the forum a holler.

The present status is that the files are in the Mobile Applications folder, but aren't appearing in either the iTunes Apps display or the device Apps display. It's also not on the iPad.

Ok, just re-did this to recount my steps.

In iTunes, on the left column, go to Library>>Apps
Drag the .mobile provision file to this window
Drag the .ipa file to this window

On the left column, go to Devices>>then your iPad
You should be on the 'summary' page (along the top), then click on the 'Apps' page
Find MailWasher in the list and check the box.
Click the 'Apply' button at the bottom right,
Click the 'Sync' button at the bottom right.

Thanks, Nick. This worked.

I don't know if this makes any difference, but as a precaution, I deleted the MailWasher files from the Applications library before I did this process. I didn''t want the possibility of having duplicate files.

Carl

Yes, you'll need to remove any old versions when we give you a new version

I am also getting the message that Mailwasher failed to install. I have deleted and copied back to the Apps list. I have version 0.02. I have followed all of the directions. I have removed and tried again several times. The mobile provision always asks to over write, when replacing.

Sorry Hewie, I need to upload a new version for you with your UDID in it. I'm emailing you in a minute...

Thanks, Nick,
It took a couple of tries, but it is now installed.

Hewiep

I am having the same problem.... on both my iPad and on my iPhone. Could it be the UDID somehow didn't come through?

Thanks for your help! I look forward to trying it out.

Ruth

Hey Ruth I've replied to you personally.

Could you send me the link also Nick please for my android phone so I can join you merry band of BETA testers on this please?