White screen

[hewiep]

MW was working on my iPad, now all I have is a completely white screen. Before I remove & reinstall, is there anything that you need or that I can do to get any info. All I have is a completely white screen with nothing visible. Everything else is working fine.

[cchur]

I have the same problem right now. I have Version 0.0.3 that has been running for a long time (since it was released to beta) and this happened before when the server had problems. I guess we just wait. Should not be long as they are parity much on top of things.

Chuck

[nick.bolton]

Sorry, looks like server issues somehow. I'll get the developer to investigate.

[cchur]

Up and working fine now.

[B.Lhester]

I encountered this once and then it worked after I restarted the device. Is that normal?

[nick.bolton]

No, it shouldn't happen but we've changed quite a few things so it shouldn't happen in the next version when we release that soon.

[Mbettyarantt]

No, it shouldn't happen but we've changed quite a few things so it shouldn't happen in the next version when we release that soon.

Hi Nick! When would that be? I don't know if it's my device or is it the app that has the trouble. Dropped my iPad and then white screen on the app happened after a few days.

[nick.bolton]

Here's an updated version which fixes the whitescreen

Android
http://cdn.firetrust.com/apps/mailwashe ... screen.apk

iPhone/iPad
http://cdn.firetrust.com/apps/mailwashe ... eenfix.ipa

[Sidewinder]

New patch working fine on the iPad.

I brought my iPad out of sleep this morning and went to MWM and the error message appeared and then the Start button appeared. On the second attempt at Start all is up and AOK for this problem