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White screen

Posted: Sun Jul 22, 2012 5:09 am
by hewiep
MW was working on my iPad, now all I have is a completely white screen. Before I remove & reinstall, is there anything that you need or that I can do to get any info. All I have is a completely white screen with nothing visible. Everything else is working fine.

Re: White screen

Posted: Sun Jul 22, 2012 8:02 am
by cchur
I have the same problem right now. I have Version 0.0.3 that has been running for a long time (since it was released to beta) and this happened before when the server had problems. I guess we just wait. Should not be long as they are parity much on top of things.

Chuck

Re: White screen

Posted: Sun Jul 22, 2012 8:05 am
by nick.bolton
Sorry, looks like server issues somehow. I'll get the developer to investigate.

Re: White screen

Posted: Sun Jul 22, 2012 10:52 am
by cchur
Up and working fine now.

Re: White screen

Posted: Sun Jan 13, 2013 11:27 pm
by B.Lhester
I encountered this once and then it worked after I restarted the device. Is that normal?

Re: White screen

Posted: Mon Jan 14, 2013 9:37 am
by nick.bolton
No, it shouldn't happen but we've changed quite a few things so it shouldn't happen in the next version when we release that soon.

Re: White screen

Posted: Sun Mar 10, 2013 5:13 pm
by Mbettyarantt
nick.bolton wrote:No, it shouldn't happen but we've changed quite a few things so it shouldn't happen in the next version when we release that soon.
Hi Nick! When would that be? I don't know if it's my device or is it the app that has the trouble. Dropped my iPad and then white screen on the app happened after a few days.

Re: White screen

Posted: Sun Mar 10, 2013 6:06 pm
by nick.bolton
Here's an updated version which fixes the whitescreen

Android
http://cdn.firetrust.com/apps/mailwashe ... screen.apk

iPhone/iPad
http://cdn.firetrust.com/apps/mailwashe ... eenfix.ipa

Re: White screen

Posted: Mon Mar 11, 2013 12:27 am
by Sidewinder
New patch working fine on the iPad. :thumbsup :thumbsup :bow

I brought my iPad out of sleep this morning and went to MWM and the error message appeared and then the Start button appeared. On the second attempt at Start all is up and AOK for this problem