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Nothing works - cannot save accounts
Posted: Mon Sep 17, 2012 8:50 pm
by michaelkenward
This morning bought the email about version 0.4.
Downloaded and installed, but it gives an "error" at the final step of saving an account. No explanation just "error".
I cannot get any joy out of
http://node.mailwasher.me/ "Unable to connect".
Maybe that is the problem.
Tried two different accounts. Different email systems. To check for anything odd with the email at my end. Same result. Mailwasher is dead.
Re: Nothing works - cannot save accounts
Posted: Mon Sep 17, 2012 10:30 pm
by nick.bolton
Sorry about this, looks like it's gone offline. Will need senior developer to look at this and unfortunately it's really late here so we'll get this working again in the morning. Of course when it's in final release we'll have it people to monitor it 24/7 (and what ever caused this to go offline - fixed)
Re: Nothing works - cannot save accounts
Posted: Mon Sep 17, 2012 10:32 pm
by Arjan
All
Downloaded the new Mailwasher Mobile 0.04 version this morning.
Thought every thing went well but when I tried to add my email account details there was a pop-up: index.html / error.
Does somebody has a clue?
BR
Arjan
Re: Nothing works - cannot save accounts
Posted: Mon Sep 17, 2012 10:33 pm
by nick.bolton
Yup, just posted that it's gone down unfortunately.
Sorry about this, looks like it's gone offline. Will need senior developer to look at this and unfortunately it's really late here so we'll get this working again in the morning. Of course when it's in final release we'll have it people to monitor it 24/7 (and what ever caused this to go offline - fixed)
Re: Nothing works - cannot save accounts
Posted: Mon Sep 17, 2012 11:12 pm
by michaelkenward
Stuff happens.
Any chance of making the setup routine more forgiving?
As it stands now, I would lose all the details I have entered into the setup. If it could exit more gracefully, and save the settings, it might be less of a disaster when the meter ran out at your end.
Re: Nothing works - cannot save accounts
Posted: Mon Sep 17, 2012 11:34 pm
by nick.bolton
Yes sure, in practice you wouldn't need to re-enter your settings at all, it's just we moved to a new server/database. Next version you'll create an account and sync settings from Malwasher Pro across mobile versions.
Re: Nothing works - cannot save accounts
Posted: Tue Sep 18, 2012 5:58 am
by michaelkenward
nick.bolton wrote:Next version you'll create an account and sync settings from Malwasher Pro across mobile versions.
Neat.
Can't wait. I have only a dozen or so accounts to transfer! Not going to move that lot manually.
Mailwasher can become an android tool that lets me keep most of these accounts off the tablet for all but monitoring purposes.
Re: Nothing works - cannot save accounts
Posted: Tue Sep 18, 2012 9:20 am
by nick.bolton
Ok, it's working again!
Re: Nothing works - cannot save accounts
Posted: Tue Sep 18, 2012 9:29 pm
by michaelkenward
Not here.
Re: Nothing works - cannot save accounts
Posted: Tue Sep 18, 2012 10:21 pm
by michaelkenward
Back again.
Re: Nothing works - cannot save accounts
Posted: Tue Sep 18, 2012 10:28 pm
by nick.bolton
yes, we'll get to the bottom of it tomorrow as we should have caught the problem this time
Re: Nothing works - cannot save accounts
Posted: Tue Sep 18, 2012 10:30 pm
by michaelkenward
Gone again.
Is it me?
Or just too busy?
Re: Nothing works - cannot save accounts
Posted: Wed Sep 19, 2012 4:03 am
by nick.bolton
Well, something is crashing it - and inconveniently in the middle of the night for us. We should be able to fix it today as it will be something related to someone doing something or their account.
Re: Nothing works - cannot save accounts
Posted: Wed Sep 19, 2012 9:38 am
by daveadams
Probably me then, time difference seems to suggest my side of the globe, probably doesn't like my email address.
Dave
Re: Nothing works - cannot save accounts
Posted: Wed Sep 19, 2012 9:58 am
by nick.bolton
Back up again and we've got an auto restart going if the server goes down